Family violence can affect anyone.
It can impact your safety, wellbeing, independence, and finances. It may also make it harder to communicate safely or manage bills and payments.
We are here to support people affected by family violence with care, respect, and understanding.
Family violence is when someone in your family uses behaviour to control, frighten or harm you. This behaviour may be physical, emotional, financial, or social, and it can happen once or over a period of time.
Family violence can include physical or sexual harm, ongoing criticism or threats, controlling money or work, damaging property, isolating someone from family or friends, or limiting their freedom.
Children can also be affected by family violence, including by seeing or hearing these behaviours.
You do not need to provide proof of family violence to talk to us about support. If any of this feels familiar, help is available.
If family violence is affecting your situation, we may be able to help with:
You can contact us directly, or someone you trust can contact us for you.
Family violence can cause financial hardship.
If you are struggling financially, we may be able to help with:
We aim to handle claims with care and fairness.
Depending on your situation, we may be able to:
Our employees are trained to:
If you need immediate help or specialist assistance, the following organisations can help:
| Organisation | Contact Number | Website | Purpose |
|---|---|---|---|
| 1800 RESPECT | 1800 737 732 | www.1800respect.org.au | 24 hour support for people affected by family violence or sexual assault. |
| Lifeline | 13 11 14 | www.lifeline.org.au | 24/7 crisis support and suicide prevention. |
| Relationships Australia | 1300 364 277 | www.relationships.org.au | Counselling and family violence support. |
| Kids Helpline | 1800 55 1800 | www.kidshelpline.com.au | Free, counselling for children and young people. |
| Mensline Australia | 1300 78 99 78 | www.mensline.org.au | Support and referrals for men and boys . |
| WIRE Women's Information | 1300 134 130 | www.wire.org.au | Support, referrals, and information for women. |
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